New Products

We accept cancellations within 24 hours after purchase.

We do not accept returns or exchanges; but please contact us if you have any problems with your order.

Returns and exchanges details:

Because  most of our items are personalized, returns are not accepted unless  CALM Creative Design is at fault.  We will be more than happy to work  with you; therefore, if you have any issues or concerns, please feel  free to contact us at support@calmcreativedesign.com.

Refunds and/or changes on custom items will not be given once the order is in production.

CALM  Creative Design is not responsible for errors that were included in the  submitted wording from the client and no refunds/exchanges will be  given due to such errors.

Damages and issues

Please  inspect your order upon receipt and contact us immediately if the item  is defective, damaged or if you receive the wrong item so that we can  evaluate the issue and make it right.

Refunds or replacement will not be sent after 5 days of receiving the order.